Shipping policy

At Arts & More, our mission is to help you unplug from the digital world and rediscover the joy of creating something real with your hands. Whether it’s a solo project for mindful relaxation or a shared family activity for kids and adults alike, we are committed to delivering that experience safely to your door.

To ensure we offer the most unique creative kits at the best possible value, we operate a smart global distribution network. Here is how your journey to a screen-free afternoon begins:

1. Preparation & Quality Check

Every kit we send is a gateway to a new hobby. Before dispatch, our team carefully picks, packs, and quality-checks your order to ensure every component is ready for your creative touch.

Processing Time: Please allow 1 to 3 business days for your order to be prepared.

2. Delivery Options: From Our Hubs to Your Home

We offer two main ways to receive your creative projects:

A. Local Express (UK, US, Germany, & Spain) 🇬🇧 🇺🇸 🇩🇪 🇪🇸

For our most popular kits stocked in our regional warehouses:

Delivery Time: 3 business days (after processing).
Perfect for when you can’t wait to start your next masterpiece!

B. Direct from the Artisan Workshop (Global Selection) 🌏

To provide you with our full, diverse range of unique projects at the most affordable prices, some items ship directly from our master workshop in China.

Standard Shipping: 7 to 14 business days.
DHL Express Upgrade: If you’re eager to start your project sooner, choose our DHL Express option at checkout for a fast, discounted rate.

3. Follow Your Project’s Journey 📦

Every order at Arts & More includes a Full Tracking Number. You’ll receive an email the moment your kit is dispatched, so you can follow its progress as it makes its way to your bookshelf or craft table.

4. Peak Seasons & Holidays

We always aim to beat our delivery estimates. During peak holiday seasons or bank holidays, please allow a few extra days for couriers to handle the high volume of creative kits traveling across the globe.