Shipping Policy

Last updated: 16 September 2026

Arts & More currently delivers exclusively within the United Kingdom, including England, Scotland, Wales and Northern Ireland.

Delivery Charges

• Standard UK delivery: £4.99 for orders under £25.

• Free UK delivery: available when the order subtotal reaches £25 or more after discounts have been applied.

The applicable delivery charge will be displayed at checkout before payment is completed.

Processing and Delivery Times

Orders are normally processed within 1–3 working days, excluding weekends and UK bank holidays.

After dispatch, delivery usually takes 2–5 working days. Most orders therefore arrive within approximately 3–8 working days from the date the order is placed.

Delivery to Northern Ireland, the Scottish Highlands, islands and other remote locations may take slightly longer.

These timeframes are estimates rather than guaranteed delivery dates. Courier delays, severe weather, bank holidays and other events outside our reasonable control may affect delivery.

Tracking

Where tracking is available, you will receive a dispatch confirmation email containing your tracking information.

Please allow up to 24 hours for tracking information to become active after receiving the dispatch email.

Orders Arriving in Separate Parcels

We work with selected UK fulfilment partners. When an order contains products stored at different UK locations, the items may arrive in separate parcels and on different days.

You will not be charged additional delivery fees when an order is divided into more than one parcel.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

If you notice an error after placing your order, contact us immediately at info@artsandmore.co.uk. We cannot guarantee that an address can be changed after fulfilment has started.

We are not responsible for delays caused by incomplete or incorrect address information. Additional delivery costs may apply if a parcel must be resent because the address supplied was incorrect.

Delayed, Missing or Damaged Parcels

If your parcel has not arrived within the estimated delivery period, please contact us at info@artsandmore.co.uk with your order number.

We will investigate the delivery with the relevant courier or fulfilment partner. Products remain our responsibility until they are delivered to you or to a person you have nominated to receive them.

If a parcel is confirmed as lost or arrives damaged, we will provide an appropriate replacement or refund in accordance with your legal rights.

Delivery Restrictions

We do not currently deliver outside the United Kingdom.

We do not charge customs duties or import fees on UK orders because our launch products are fulfilled through UK-based suppliers.

Contact

For delivery questions, contact:

ARTS AND MORE LTD
Email: info@artsandmore.co.uk
Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Company number: 16036349